Frequently Asked Questions
Questions About Working With Us.
Everything people usually ask before starting a project, organized by topic. Can't find what you're looking for? Just message us directly.
General
About My SEO Expert
We offer Local SEO, Google Ads management, Social Media Optimization, Social Media Management, Social Content Creation, WordPress development, Shopify development, and ecommerce website development. Services can be taken individually or combined.
Yes. We work remotely with clients across the US and other countries, with 9+ years of experience managing projects for international clients across different time zones.
We have niche experience with local service businesses like home services, med spas, remodeling and construction, limousine and transportation companies, and stone export businesses, along with general SEO and web work across other industries.
Services & Process
How Projects Actually Work
Every project starts with a discovery and audit phase to understand your business and, for existing sites or accounts, find what's currently working or falling short. From there we build a specific plan before any work begins.
Yes, and it's common. A site rebuild paired with SEO from the start, or social media management alongside content creation, are both handled as coordinated projects rather than separate silos.
It depends heavily on the service. A website build might take a few weeks from discovery to launch, while SEO and social media are ongoing engagements measured in months. Specific timelines are set during the planning phase.
Pricing & Payments
Cost & Billing
Pricing depends on the scope of work, your industry, and how competitive your market is. We provide a specific quote after understanding your goals during an initial consultation, rather than a generic one-size-fits-all price.
Contract terms vary by service. One-time projects like a website build don't require ongoing commitment, while services like SEO and social media typically work best as ongoing monthly engagements. Terms are discussed upfront.
Accepted payment methods are confirmed during onboarding and typically include international bank transfer and other options suited to your location. Details are outlined in your invoice.
Results & Reporting
Measuring What's Working
You get a plain-language report on a regular schedule, explaining what happened and what it means for your business, along with direct access to ask questions in between reports.
No ethical SEO or marketing provider can guarantee specific rankings, traffic, or sales figures, since outcomes depend on factors like search algorithms, competition, and market conditions. We commit to applying proven strategies and being transparent about what the data actually shows.
It varies by service. Google Ads can generate clicks within days, while organic SEO improvements typically take a few months to show up meaningfully in rankings and traffic. We'll set realistic expectations for your specific situation.
Working Together
Communication & Support
Most communication happens directly over WhatsApp, alongside scheduled reports and check-in calls at key project milestones.
Yes. Projects are handled directly rather than passed between a rotating cast of account managers, so you're always talking to someone who actually knows your project.
We regularly work with US-based clients and coordinate communication and check-ins around your business hours rather than expecting you to adjust to ours.
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