Privacy Policy
How My SEO Expert collects, uses and protects the information you share with us when you visit our website or work with us.
01Who we are
My SEO Expert ("we", "us", "our") is a digital marketing agency based in Udaipur, Rajasthan, India. We provide SEO, local SEO, AI search optimization, paid advertising, social media and website development services to businesses in the United States and around the world.
This Privacy Policy applies to myseoexpert.in, and to any information you share with us by phone, email, WhatsApp, social media or while we work together as a client.
02Information we collect
Information you give us
- Contact details: your name, email address, phone number and company name when you fill in a form, email us, call us or message us on WhatsApp.
- Business details: your website URL, services, target locations, goals and budget when you request a quote, audit or proposal.
- Billing details: billing name, address and tax information needed to issue invoices. Card and bank payments are handled by the payment provider, and we do not store full card numbers.
- Communications: the content of messages, emails and call notes exchanged with us.
Information collected automatically
- Usage data: pages visited, time on site, referring website and clicks.
- Device data: browser type, device type, operating system and approximate location based on IP address.
- Cookies and similar technologies: explained in the Cookies and analytics section.
03How we use your information
- To reply to your enquiries and send the audits, quotes or proposals you request.
- To deliver, manage and report on the services you hire us for.
- To send invoices and manage payments.
- To understand how visitors use our website so we can improve it.
- To measure the performance of our own marketing and advertising.
- To send occasional updates or offers, only where you have agreed to receive them. You can opt out at any time.
- To meet legal, tax and accounting obligations and to protect our rights.
05Client account access
To deliver our services, clients may give us access to accounts such as Google Analytics, Google Search Console, Google Ads, Meta Business Suite, website hosting, WordPress or Shopify admin, and social media profiles.
- We use this access only to perform the work you have approved.
- We keep credentials confidential and never share them outside the team working on your project.
- Where possible, we recommend giving us user-level or manager access rather than sharing your main password.
- When our engagement ends, you can remove our access at any time, and we will stop using any credentials you shared.
07Data retention
We keep personal information only for as long as we need it for the purposes described in this policy:
- Enquiries that do not become projects are kept for up to 24 months, then deleted.
- Client project records are kept for the length of our engagement and a reasonable period afterwards for support and reference.
- Invoices and financial records are kept for as long as tax and accounting laws require.
08Data security
We use reasonable technical and organizational measures to protect your information, including secure (HTTPS) connections, password-protected accounts, two-factor authentication where available, and access limited to team members who need it.
No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by law.
09International transfers
We are based in India and work with clients in the United States and other countries. Your information may be processed in India and in other countries where our service providers operate. By using our website or services, you understand that your information may be transferred to and processed in these countries, and we will protect it as described in this policy.
10Your privacy rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct information that is inaccurate or incomplete.
- Delete your personal information.
- Opt out of marketing messages at any time.
- Opt out of targeted advertising or the "sale" or "sharing" of personal information, as defined by some US state laws. We do not sell personal information.
- Withdraw consent where we rely on your consent.
- Complain to a data protection authority in your country.
Residents of California and other US states with privacy laws, and users in the European Economic Area and the United Kingdom, can use these rights by contacting us. We will reply within 30 days and will not treat you differently for using your rights. We may need to confirm your identity before acting on a request.
11Children's privacy
Our website and services are for businesses and are not directed at children under 13, or under 16 in some regions. We do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact us and we will delete it.
12Third-party links
Our website may link to other websites and platforms, such as Google, YouTube, Instagram and WhatsApp. We are not responsible for their privacy practices, so we encourage you to read their privacy policies.
13Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Significant changes will be highlighted on our website or shared with active clients by email.
14Contact us
For any questions about this Privacy Policy or to make a privacy request, contact us: